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Conversation: Customer data of Muji's online shopping site in Japan may have been stolen NHK

A: Hey there! Did you hear about Muji's online shop?
B: No, what's up?

A: They said some personal info like names, addresses, and phone numbers might have been leaked because of this cyberattack on Askul.
B: Oh no! That's scary... But they said credit card info was safe, right?

A: Yeah, that's what they said. It turns out Muji was using Askul for logistics and delivery, and Askul got hit by a ransomware attack in October.
B: Uh-oh, and other stores too, like Sogo & Seibu and Loft. But Askul said only Muji's info is suspected to be breached.

A: Yeah, that's what they said. They're checking if anything else got stolen and boosting their system. They apologized for the problem too.
B: I hope everything's okay soon... Let's keep an eye on it!
Summary
Cyberattack on Askul potentially leaked personal data from Muji, Sogo & Seibu, and Loft. Affected information includes names, addresses, and phone numbers. Credit card info is reported to be safe. Askul claims only Muji's data may have been breached while boosting system security. All parties are
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ID: 1583ded7-b0dc-410e-b3e8-ae88a92f292e

Category ID: conversation_summary

URL: https://www3.nhk.or.jp/nhkworld/en/news/20251114_19/#conversation

Date: Nov. 14, 2025

Notes: 2025-11-14

Created: 2025/11/15 05:40

Updated: 2025/12/07 22:06

Last Read: 2025/11/15 07:25