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Summary: Elon Musk’s X botched its security key switchover, locking users out Crunch

1. Users of Elon Musk's X social media platform are experiencing issues with a mandatory two-factor security change that has resulted in endless loops and account lockouts, affecting those who use passkeys or hardware security keys as their method of authentication.

2. On October 24, X asked users relying on these methods to re-enroll using the x.com domain due to a retirement of the older twitter.com domain. However, the problem lies in that passkeys and security keys are tied to the old domain and can't be transferred to x.com, requiring manual un-enrollment and re-enrollment.

3. This issue is the latest controversy for X, which was purchased by Elon Musk and has since experienced mass layoffs and numerous controversies under his ownership. Despite these issues, Musk himself appears unaffected and continues to post as usual on the platform.
Summary
Users of Elon Musk's X social media platform encounter persistent issues with a mandatory two-factor security change, leading to endless loops and account lockouts. These problems arise due to the inability to transfer passkeys or hardware security keys from the old twitter.com domain to x.com,
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Date Name Words Time WPM
2025/11/13 07:50 Anonymous 137 62s 132
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ID: 38867195-b132-419c-a902-5100fa11915d

Category ID: listed_summary

URL: https://techcrunch.com/2025/11/12/elon-musks-x-botched-its-security-key-switchover-locking-users-out/#summary

Date: Nov. 13, 2025

Notes: 2025-11-13

Created: 2025/11/13 04:42

Updated: 2025/12/07 22:16

Last Read: 2025/11/13 07:50

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