E-Tools

Summary: Shopify resolves outage disrupting merchants on Cyber Monday Crunch

1. Shopify experienced an outage on December 2nd, disrupting transactions for numerous merchants during Cyber Monday.
2. The issue was caused by problems with Shopify's login authentication flow and POS systems.
3. Although the problem has been fixed, recovery is ongoing, and the company's Help Center is experiencing longer wait times due to the outage. The exact number of affected merchants is approximately 4,000 according to Downdetector.
Summary
On December 2nd, Shopify faced an outage affecting around 4,000 merchants during Cyber Monday, disrupting transactions. The issue stemmed from problems with their login authentication and POS systems. Although resolved, recovery is ongoing, resulting in longer wait times at the Help Center.
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ID: 4ec2f8e2-f88c-408d-bef5-ab925cde8e85

Category ID: listed_summary

URL: https://techcrunch.com/2025/12/01/shopify-resolves-outage-disrupting-merchants-on-cyber-monday/#summary

Date: Dec. 2, 2025

Notes: 2025-12-02

Created: 2025/12/02 06:42

Updated: 2025/12/07 21:16

Last Read: 2025/12/02 07:54