A: Hey there! 🤔 Ever heard about Shopify's problem?

B: No, what's going on with it? 😕

A: Seems like it had a big outage today, affecting lots of merchants. They couldn't process transactions because of it! 💻❗️

B: Wow, that sounds serious... And this happened on Cyber Monday too? That's tough luck for them. 🤦‍♂️

A: Yeah, and Shopify is a pretty popular e-commerce platform. They handle about 10% of all transactions in the US! 💸💰

B: Oh man, I can imagine how frustrating that must be for those businesses... So when did this start exactly? ⏰

A: Well, it began around 6:45 a.m. P.T., with some merchants facing difficulties logging into their Shopify accounts and accessing point-of-sale (POS) systems. 🔒📱

B: That's crazy... They've managed to fix the issue now, right? 👍

A: Yeah, they found the problem with its login authentication flow and are seeing signs of recovery. But it looks like their Help Center is experiencing longer wait times for support due to this outage. 🤷‍♀️

B: I hope everything gets back to normal soon for those affected merchants! 🙏 It's just too bad we don't know the exact number of them... Maybe Downdetector can give us an idea? 🤔

A: Right! According to Downdetector, there were about 4,000 outage incidents reported. 📈🔨