E-Tools

Summary: Salesforce says some of its customers’ data was accessed after Gainsight breach Crunch

1. Salesforce is investigating a data breach involving certain customers' data, compromised through apps published by Gainsight.
2. The hack appears to be related to an external connection between Gainsight and Salesforce, and not due to any vulnerability in the Salesforce platform.
3. ShinyHunters, a hacking group known for extortion tactics, has claimed responsibility for the breach, stating they have stolen data from close to a thousand companies.
Summary
Salesforce data breach investigation ongoing due to customer data compromise via Gainsight apps. The incident is linked to an external connection between the two platforms, not a Salesforce vulnerability. Hacking group ShinyHunters has admitted responsibility, claiming to have stolen data from
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ID: 97244047-c0f7-4408-b0ac-eec8a2465631

Category ID: listed_summary

URL: https://techcrunch.com/2025/11/20/salesforce-says-some-of-its-customers-data-was-accessed-after-gainsight-breach/#summary

Date: Nov. 21, 2025

Notes: 2025-11-21

Created: 2025/11/21 04:42

Updated: 2025/12/07 21:48

Last Read: 2025/11/21 07:36