- Prudential Life Insurance is investigating employee misconduct involving financial fraud and compensating affected customers.
- Over 100 employees defrauded customers of roughly $20 million by selling unauthorized products.
- The company will reform its performance-based pay system and strengthen oversight to prevent future misconduct.

A: Hey! Did you hear about Prudential Life Insurance? It's all over the news!

B: No way! What’s going on?

A: Apparently, a lot of their employees, both past and present, were doing some really bad stuff. Financial misconduct, you know?

B: Seriously? Wow. How bad?

A: Pretty bad! They’re saying over 100 people were involved. They sold products that weren’t even from Prudential and basically scammed customers.

A: They made about 20 million dollars! It’s crazy.

B: That’s a huge amount! Did the company say anything?

A: Yeah, the president, Mabara Kan, apologized. He said they'll pay back all the money people lost.

B: Really? Even if the employees are no longer with the company?

A: That's what he said! They’re setting up a special panel of experts to review all the cases. Even cases they previously said didn’t need compensation.

B: So, what made them do it?

A: Apparently, their system rewarded employees based on sales. They linked pay to performance too much.

A: They used the money for, like, fancy cars and watches!

B: Ugh, so unfair! What are they doing about it now?

A: They’re changing the system, improving how they manage people, and trying to make the company culture better. They want to make sure this doesn't happen again.