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Summary: Japanese fast-food chain tests AI for drive-through orders NHK

- Mos Food Services tested AI-powered drive-through ordering near Tokyo to address labor shortages.
- The system currently involves AI order taking and human serving, with employees verifying AI accuracy.
- The chain plans to expand the AI service to five locations and eventually 600 branches nationwide.

A: Hey! Did you hear about Mos Burger?
B: Mos Burger? No! What's new with them?

A: They're trying out AI for their drive-throughs!
B: Seriously? Wow! That’s pretty cool.

A: Yeah! They tested it near Tokyo just yesterday.
B: So, like, you order from a robot?

A: Pretty much! The AI takes your order. Then, a person prepares it.
B: That's clever. They're trying to fix the worker shortage, right?

A: Exactly! Right now, one person handles the drive-through orders.
B: So, the AI will do that job eventually?

A: That’s the plan! They want it to be completely AI-run in the future.
B: Makes sense. They want to improve customer service too, I guess.

A: That’s what they said! They’re planning to test it at five more places soon.
B: Wow, and then maybe all 600 stores? That's a lot of robots!

A: It seems like it! It’ll be interesting to see how it goes.
B: Totally! I might have to check it out. Mos Burger AI, huh?
Summary
Mos Burger is testing AI-powered drive-through ordering near Tokyo to combat labor shortages. Currently, AI takes orders, with human verification, & plans to expand to 600 branches. #AI #drive-thru #MosBurger
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2026/01/22 08:29 Anonymous 217 82s 158
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ID: a71e61a9-0a6a-4a01-bbf1-1ce900d8d322

Category ID: listed_summary

URL: https://www3.nhk.or.jp/nhkworld/en/news/20260121_B5/#summary

Date: Jan. 22, 2026

Notes: NHK News Summary

Created: 2026/01/22 00:40

Updated: 2026/01/22 08:29

Last Read: 2026/01/22 08:29

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