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作成日: 2025/10/13 12:20

更新日: 2025/12/08 00:32

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1. AI companies have announced significant enterprise deals: Zendesk introduced new AI agents to handle 80% of customer service issues, Anthropic and IBM partnered strategically, Deloitte also signed a deal with Anthropic. Google also unveiled a new AI-for-business platform.

2. The use of AI in the corporate world faces challenges: On the same day Deloitte announced its partnership, Australia's Department of Employment and Workplace Relations revealed that Deloitte would have to refund for delivering a report with AI-generated hallucinations. The incident highlights the responsibility companies must take when using AI, ensuring the information is accurate and not solely relying on the technology.

3. Enterprise deals are seen as the immediate path to substantial revenue for AI companies: While consumer social networking apps may provide future financial opportunities, enterprise partnerships offer more immediate sources of income. This week's announcements indicate a growing trend towards using AI in customer service and other corporate sectors.

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