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単語数:
141語
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0回
作成日:
2023/12/26 06:30
更新日:
2025/12/08 19:45
本文
本文
Major Japanese department store operator Takashimaya says it is looking into why some of the Christmas cakes purchased on its online store were delivered in a damaged condition. Takashimaya issued an apology on Sunday after hundreds of customers contacted the company about receiving ruined frozen cakes. Takashimaya says the cakes were made and packed by a confectionary maker in Saitama Prefecture, near Tokyo, and delivered to customers by a major logistics company. The upscale department store says it is working to find out at which stage -- from production to delivery -- the problem occurred. Most customers received the cakes over the weekend. Takashimaya received some 370 reports of ruined cakes as of 8 p.m. on Sunday. The problem was not limited to specific regions. Takashimaya says it is refunding affected customers, and will also send a substitute cake when possible.
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