Posted:
Earlier today, Shopify faced a major outage that disrupted the operations of numerous merchants, leaving them unable to fulfill transactions.
According to Shopify’s status page, the company has found and fixed the issue.
The disruption is particularly problematic given that customers were actively searching for deals on Cyber Monday, one of the busiest online shopping days of the year. Shopify is one of the most popular e-commerce platforms for millions of businesses to build and manage online stores. The company reports Shopify merchants handle over 10% of all e-commerce transactions in the U.S.
The issues began surfacing around 6:45 a.m. PT, when select merchants reported difficulties logging into their Shopify accounts. Additionally, many faced challenges accessing point-of-sale (POS) systems, preventing them from processing transactions.
Shopify’s status page recently confirmed that the company had identified and remedied the cause of the problem: its login authentication flow, which explains the POS login complications. Shopify stated that it’s now seeing signs of recovery and that it will continue monitoring the situation. It also advised merchants that its Help Center was experiencing longer-than-normal wait times for support as a result of today’s outage.
The exact number of affected merchants is unclear. However, Downdetector, a website that tracks user-submitted reports about website issues, noted there were about 4,000 outage incidents.
Topics
© 2025 TechCrunch Media LLC.
Quiz 1:
Question text: Which company faced a major outage earlier today that disrupted the operations of numerous merchants?
A. Amazon
B. Shopify
C. eBay
D. Alibaba
Quiz 2:
Question text: On which online shopping day did the Shopify outage occur, which is considered one of the busiest days of the year?
A. Black Friday
B. Cyber Monday
C. Green Wednesday
D. Prime Day
Quiz 3:
Question text: According to the article, what was the reason for the login complications reported by Shopify merchants during the outage?
A. Payment processing issues
B. Access to point-of-sale systems
C. Website design problems
D. Login authentication flow issues
Earlier today, Shopify faced a major outage that disrupted the operations of numerous merchants, leaving them unable to fulfill transactions.
According to Shopify’s status page, the company has found and fixed the issue.
The disruption is particularly problematic given that customers were actively searching for deals on Cyber Monday, one of the busiest online shopping days of the year. Shopify is one of the most popular e-commerce platforms for millions of businesses to build and manage online stores. The company reports Shopify merchants handle over 10% of all e-commerce transactions in the U.S.
The issues began surfacing around 6:45 a.m. PT, when select merchants reported difficulties logging into their Shopify accounts. Additionally, many faced challenges accessing point-of-sale (POS) systems, preventing them from processing transactions.
Shopify’s status page recently confirmed that the company had identified and remedied the cause of the problem: its login authentication flow, which explains the POS login complications. Shopify stated that it’s now seeing signs of recovery and that it will continue monitoring the situation. It also advised merchants that its Help Center was experiencing longer-than-normal wait times for support as a result of today’s outage.
The exact number of affected merchants is unclear. However, Downdetector, a website that tracks user-submitted reports about website issues, noted there were about 4,000 outage incidents.
Topics
© 2025 TechCrunch Media LLC.
Quiz 1:
Question text: Which company faced a major outage earlier today that disrupted the operations of numerous merchants?
A. Amazon
B. Shopify
C. eBay
D. Alibaba
Quiz 2:
Question text: On which online shopping day did the Shopify outage occur, which is considered one of the busiest days of the year?
A. Black Friday
B. Cyber Monday
C. Green Wednesday
D. Prime Day
Quiz 3:
Question text: According to the article, what was the reason for the login complications reported by Shopify merchants during the outage?
A. Payment processing issues
B. Access to point-of-sale systems
C. Website design problems
D. Login authentication flow issues
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Summary
E-commerce platform Shopify faced a major outage earlier today, affecting numerous merchants and disrupting transactions on Cyber Monday. The issue stemmed from Shopify's login authentication flow, causing challenges with POS systems for merchants. The exact number of affected merchants is
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ID: bc757f1b-52c0-4d08-8938-51adf043fb01
Category ID: techcrunch
URL: https://techcrunch.com/2025/12/01/shopify-resolves-outage-disrupting-merchants-on-cyber-monday/
Date: Dec. 2, 2025
Notes: TechCrunch News with Quiz - 2025-12-02
Created: 2025/12/02 06:42
Updated: 2025/12/07 21:16
Last Read: 2025/12/02 08:00